MetaFleet, Fullbay, ShopView and Shopmonkey, side by side.
An honest, sourced look at how the four stack up for diesel and heavy-equipment repair: the AI, calls, dispatch, the tech's phone, inspections, payments and labor guides.
The short version
Based on each company's public website and announcements as of October 19, 2026.
Swipe to see all four.
| Capability | MetaFleet | Fullbay | ShopView | Shopmonkey |
|---|---|---|---|---|
| Built for | Mobile and in-shop diesel and heavy equipment | Heavy-duty shops and fleets | Heavy-duty shops | Auto first, with a heavy-duty edition |
| AI writes the repair lines from the tech's findings | Yes | Voice-to-text work orders, note cleanup | Drafts work orders from a typed prompt | Not on their public site as of October 19, 2026 |
| Calls recorded, transcribed and scored | Yes | AI receptionist (after-hours and overflow) | Not on their public site as of October 19, 2026 | Not on their public site as of October 19, 2026 |
| Techs ranked by drive time, job offered automatically | Yes | Not on their public site as of October 19, 2026 | Scheduling and dispatch | Not on their public site as of October 19, 2026 |
| Tech view on the phone | Any phone browser; native apps Q4 | Small independent and mobile shops (Fullbay Next) | Phone and tablet | iOS and Android apps |
| Inspections and preventive maintenance | Yes | DVIR and PM | Inspections on the work order | DVIs and PM appointments |
| Customer approvals and payments | Stripe payments, approvals signed by name | Payments; Fleet Center portal | Payments and approval portal | Integrated payments, e-signatures |
| QuickBooks | Yes | Yes | Yes | Yes |
| Built-in labor guides | Coming soon | MOTOR and Mitchell 1 | AI labor time guide | MOTOR labor guides; heavy-duty add-on |
✓ = shipped and on their public site · text = what they offer, in short · ✗ = not on their public site as of October 19, 2026. MetaFleet's dispatch ranking is rules-based: service area, skills, shift, and real drive time plus the time to finish the current job, with the job offered to one tech at a time. Their products may have changed since our research.
Sources (checked October 19, 2026)
- Fullbay: Fullbay launches Fullbay Next (Aug 18, 2026)
- Fullbay: plans
- Fullbay: product overview
- Fullbay AI (names the AI receptionist)
- ShopView: ShopCoach AI
- ShopView: features
- ShopView: diesel and truck repair shop software
- ShopView: AI labor time guide (Sept 25, 2026)
- Shopmonkey: heavy-duty repair shop software
- Shopmonkey: plans
- Shopmonkey: QuickBooks Online integration
Fullbay, ShopView and Shopmonkey are trademarks of their respective owners. This independent comparison reflects publicly available information as of October 19, 2026 and MetaFleet's own product capabilities. It is not affiliated with or endorsed by them.
Which one fits your shop
MetaFleet
Mobile and in-shop diesel and heavy-equipment shops that want the AI doing the typing, every call scored, and the job offered to the right tech automatically.
Fullbay
Established heavy-duty shops and fleets that want a long-running system of record with built-in labor guides.
ShopView
Heavy-duty shops that want an AI assistant for drafting work orders and labor times inside a traditional shop system.
Shopmonkey
Shops that do mostly light-duty work, or a mix, and want native apps today.
What MetaFleet runs
Four parts of the shop in one system. Each page shows the real screens.
- Mobile DispatchCalls, dispatch and the tech in the field, from the first ring to the last bolt.See Mobile Dispatch →
- Inspections & Preventive MaintenanceDigital inspections and PM programs that keep fleet customers coming back.See Inspections & Preventive Maintenance →
- Billing & PaymentsAfter-hours rates, approvals in writing, and payment by card or ACH.See Billing & Payments →
- Parts & InventoryEvery shelf, every truck, and the closest part in stock.See Parts & Inventory →
Running a specific kind of operation? See reefer repair and growing multi-truck shops.
Comparing shop software: quick answers
What's the best software for a diesel or heavy-equipment repair shop?+
It depends on how you work. If you run service trucks or a mix of road calls and bay work and want AI doing the typing, MetaFleet is built for that. If you want a long-running system of record with built-in labor guides, Fullbay is a strong choice. ShopView suits heavy-duty shops that want an AI assistant inside a traditional system, and Shopmonkey suits shops that do mostly light-duty work.
Can I switch to MetaFleet from Fullbay, ShopView or Shopmonkey?+
Yes. During onboarding, the MetaFleet team imports your customers, vehicles, parts, stock, rates and taxes from a spreadsheet, checking for duplicates before anything goes live.
Does MetaFleet have built-in labor guides?+
Built-in labor guides are coming soon. Today, MetaFleet's AI suggests labor hours on each repair line it writes from the tech's findings. Fullbay includes MOTOR and Mitchell 1, ShopView has an AI labor time guide, and Shopmonkey offers MOTOR labor guides, with heavy-duty guides as an add-on.
How current is this comparison?+
Competitor details reflect their public websites and announcements as of October 19, 2026, listed under the table. Products change, so check their sites before you decide, and tell us if something here is out of date.
See MetaFleet on your shop's real work
Bring a real job: the call, the dispatch, the findings, the invoice. We'll run it start to finish, then you decide.
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