A running log of what's new in MetaFleet, newest first. We've shipped 850+ updates since March, so if you looked at us a few months ago, look again.
Channels, groups, DMs and broadcasts inside MetaFleet. Tag a service order and your teammate opens it in one tap.
Ask questions and get work done from Claude, ChatGPT or Perplexity, on your live shop data.
Shifts, time off, overtime and swaps, and dispatch only offers jobs to techs who are on shift.
Choose what syncs, see every run, and get a plain next step when a record needs attention.
Choose what syncs, see every sync run, and get a plain next step when a record needs attention. Your parts catalog now syncs both ways, PM visit invoices flow to QuickBooks, and totals that don't match are flagged instead of buried.
Every request is tagged with the network it came from and answered there. One online toggle opens or closes your shop, the dispatcher approves the work summary before the partner sees it, and each partner order can carry its own estimate approval limit.
Start a tow from the command bar in one keystroke, fix an arrival time without reopening the stop, and a finished tow moves to invoicing like any other order.
Completed inspection forms now attach to the invoice itself instead of a link, and dropdown answers carry through when you import your own PDF form.
Ask MetaFleet questions in plain English from the AI app you already use, like which trucks are due for PM this week, and tell it to do things. It works from your live data, within your permissions, and asks you to confirm before it changes anything.
Chat built into MetaFleet, the way your crew already talks: channels, groups, direct messages and view-only broadcast channels, with files attached. Tag a service order in a message and your teammate opens it with one tap. A standing Tech Support channel gives techs one place to ask for help.
Build a shift catalog and recurring schedules, handle time-off requests with PTO and sick balances, track overtime, and let techs swap shifts with a manager's approval. Techs see their week in My Schedule, and dispatch only offers jobs to techs who are on shift.
A template library, a drag-and-drop builder, photos and signatures, and one tap to turn a failed item into a repair. Upload the paper form you already use and our AI rebuilds it digitally, then prints completed inspections back onto your form.
Enroll one truck or a whole fleet, track what's due by miles, hours or months, and send customers reminders before work is due. Appointments and bays live on one calendar, with reminders 24 hours and 3 hours before each visit.
A tech photographs the problem and asks. The assistant already knows the job: the vehicle, VIN, complaint, work items and parts, and it stays on diesel and heavy-equipment topics.
Photograph a vendor receipt and MetaFleet drafts the purchase order for you to check. VINs, plates and odometers read from a picture. And when you switch, we import your customers, vehicles, parts and rates for you.
Jobs are offered to the best-fit tech by real drive time, skills and workload, one tech at a time with a countdown, then passed down the list and escalated to the dispatcher. Every pick comes with a one-sentence reason you can overrule.
A live map of techs and jobs, the jobs blocked on parts, and today's PM visits, so you can see the whole operation on one screen.
For each part on a job, MetaFleet finds the nearest location that has it in stock by real drive time, and the parts desk hands the kit to the assigned tech. Low-stock alerts fire at the minimum you set.
Customers, invoices, bills and purchase orders flow from MetaFleet to QuickBooks Online, payments sync both ways, and mismatches get flagged and retried. Each brand connects to its own books.
Run several businesses from one login, each with its own name on the invoice, its own Stripe payouts, QuickBooks setup and late-fee policy.
Fleet customers get a status timeline, a card that says the tech is on the way, estimate approval and online payment, plus branded PDFs for invoices, estimates and inspections.
Rates priced by job-site time, so night, weekend and holiday work bills correctly. Taxes by state, county and city, late fees and interest, partial and batch payments, and reports for revenue, AR aging, daily payments and technician hours.
A few of the bigger things we're building now.
Today techs use MetaFleet in any phone browser. Native apps for both are on the way.
Round-robin, call-center-style routing, and while the call is still going MetaFleet fills in whether it's a new or returning customer, the caller's name and number, the vehicle and the complaint. Your dispatcher just talks to the customer.
The numbers you run the business on in one place: AR and past-due invoices, technician efficiency and revenue.
Bring a real job from last week. We'll run it through MetaFleet as it works today.
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