If you looked at MetaFleet a few months ago, look again. Between late February and the end of July we shipped 560 improvements to the product - 92 of them big enough to write about - across nearly every corner of it.
This is the short version: the work that changes how your shop actually runs, minus the plumbing. We build fast on purpose - MetaFleet is an AI-native system that runs the job with you, and it moves at the speed of the shops we build it for.
Two brand-new modules, built from zero
Not upgrades - net-new. Two things you simply couldn't do in MetaFleet in the spring, you now do end-to-end.
Digital inspections & DVI
A complete inspection system, built from nothing: a library of templates, a drag-and-drop builder, and one tap to turn a failed inspection line into a scheduled repair, with follow-ups that scale across a whole fleet.
The part shops love: upload the paper inspection form you already use, and our AI rebuilds it digitally. Completed inspections then come back on your form - not a generic one. Bring the sheet you already trust; we digitize it.
Preventive maintenance & scheduling
A real PM program, end-to-end: enroll a single vehicle or a whole fleet, track what's due by mileage or engine-hours, and run it all on a drag-to-reschedule calendar with bay availability. Automated reminders fire at 24 hours and 3 hours out. This is the engine behind winning - and keeping - fleet maintenance contracts.
AI that works the job with you
Not a chatbot bolted on the side - AI wired into the actual work, trained on heavy-duty diesel and yellow iron. It shows up wherever the work does: in your bay, out on the roadside, or across the fleet you manage.
Snap a photo, ask the assistant
A tech under a truck photographs the problem and gets an answer. The assistant already has the whole job - vehicle, VIN, complaint, work items, and parts - and stays locked to diesel and heavy-equipment topics.
Diagnosis suggestions, on tap
During diagnosis the assistant suggests likely causes you can tap to accept - your dispatcher or tech stays in control and picks what fits.
AI that reads your paperwork
Upload a vendor invoice and the line items extract themselves. Upload a messy onboarding spreadsheet and it maps itself, row by row, with a preview before anything commits.
Smart technician assignment
When a job needs a tech, MetaFleet ranks your clocked-in crew by real drive-time ETA, skill match, and current workload - with live GPS - then auto-offers the job to the best fit. No answer in five minutes? It cascades to the next tech, then escalates to your lead. And it explains its pick in one plain sentence you can overrule.
Parts, sourced to the nearest shelf
MetaFleet now sources every part on a job automatically - nearest in-stock location first, with real drive-time - then hands the whole kit to the assigned tech in one tap, so it lands on their truck without a single phone call. And when stock dips below par, it emails the right person and rolls up a weekly reorder digest - so you stop finding out you're out of a part when the truck is already on the job.
Two-way QuickBooks sync
Customers, parts, payments, and invoices flow both directions between MetaFleet and QuickBooks Online - and reconcile themselves at the end of each day instead of waiting for someone to click sync. Running more than one brand? Each connects to its own set of books.
A portal that makes you look national
Your customers now get a clean self-service portal: a live status timeline, a “your technician is on the way” card, approve-an-estimate, and pay - all rebuilt. Your invoices, estimates, and inspection reports come out as polished, branded PDFs. The small-shop feel is gone; you look like the biggest name in your market.
Billing that gets the money right
The unglamorous math that decides whether you're actually profitable: rates priced by the job-site location - so weekend, holiday, and roadside work bill correctly - decomposed taxes by jurisdiction, late fees and interest, partial and bulk payments, and a reporting hub that shows revenue, parts cost, and margin per job and per technician.
And under the hood
We spent real time where you'll never see it: a faster, more secure platform, a locked-down mobile app, correct time zones for every user, and infrastructure rebuilt to take on scale. The boring work that keeps the lights on when your shop is busiest.