AI diagnosis for diesel repair Tech shorthand in, repair lines out.
MetaFleet's AI turns what your tech found into clear repair lines: the complaint, the diagnosis and suggested labor hours. Your team checks them before they go out.
- Complaint
- Driver hears an air leak at the right rear when the brakes are applied.
- Diagnosis
- Right rear service brake chamber diaphragm is split and leaking at the clamp band.
Split the complaint into repair lines
Type the complaint the way the customer said it. The AI splits it into separate repair lines and points out the ones missing a detail, so the tech knows what they're walking into.
- One repair line per problem, each with a clear complaint
- Lines missing a detail get flagged before dispatch
- Edit anything. The AI never has the last word.
- 1. Air leak, right rear AI-written
Driver hears an air leak at the right rear when the brakes are applied.
- 2. Pulls left under braking AI-written
Truck pulls to the left when braking at highway speed.
- 3. Check engine light AI-written
Check engine light came on this morning.
Add the fault code if the driver has it
An assistant that already knows the truck
Techs ask in plain words and send photos. The assistant already has the vehicle, the VIN, the complaint and the repair lines, so nobody retypes the job.
- Reads the photos techs send
- Stays on diesel and heavy-equipment work
- Right in the job, in any phone browser
When a job runs long, help shows up
Turn it on and a diagnosis or repair that runs long escalates to your tech support on its own, so a stuck tech isn't left waiting.
- Escalation is a setting, off until you turn it on
- Voice notes to diagnosis on the desk job page today, in the tech app soon
- Your techs decide what gets fixed
Your people keep the final say
The AI writes and suggests. People decide.
Suggestions, not decisions
The AI writes up and suggests. Your techs and service writers decide what goes on the job.
Checked before it goes out
Depending on your settings, repair lines are reviewed before a customer ever sees them.
Not used to train their models
We don't let our AI providers use your data to train their own models.
More AI in MetaFleet: VINs, plates and odometers read from a photo · receipts turned into purchase orders · how we use AI
From the field guide
AI diagnosis questions shops ask
Does the AI diagnose the truck?+
No. Your tech finds the problem. The AI writes up what the tech found as a clear complaint and diagnosis with suggested labor hours, and the tech assistant helps a tech think through what to check next. Your techs decide.
What if the AI gets a repair line wrong?+
Anyone on your team can edit a repair line, and depending on your shop's settings, repair lines are checked before they go out to the customer.
Does it work with the way techs actually write?+
That's what it's built for. Techs type findings the way they talk, abbreviations and all, and the AI turns them into lines a customer can read. Voice notes to diagnosis work on the desk job page today and are coming to the tech app.
Does the assistant know which truck the tech is working on?+
Yes. It already has the vehicle, the VIN, the complaint and the repair lines on the job, it can read the photos a tech sends, and it stays on diesel and heavy-equipment work.
Is our shop's data used to train AI models?+
We don't let our third-party AI providers use your data to train their own models. Our privacy policy explains how MetaFleet uses AI.
Watch the AI write up a real job.
Bring a messy complaint and your tech's notes from last week. We'll turn them into repair lines live and show your techs the assistant.
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