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MetaFleet in Action

The dispatch board · 1:52 video

Every job moving.
Coffee's still hot.

Watch a dispatcher run the morning from one board, from the first call to the paid invoice.

Book a demo The MetaFleet dispatch board · narrated

Every road call starts with a phone call.

The phone rings at 6 AM, nobody knows who's closest, the estimate waits on a callback and the invoice goes out Friday. MetaFleet runs each job on one board, from the first call to the paid invoice, so the dispatcher stops working as a switchboard.

The call becomes the job

Calls are recorded and transcribed. The dispatcher types the call her way, and AI splits it into repair lines on a new service order.

The best-fit tech gets the offer

Rules rank your techs on who's on shift, skills, who's free, distance and workload, and AI explains the pick. If the tech doesn't accept in time, it goes to the next one. You can always assign by hand.

Approved from a link, paid from a link

The customer approves the estimate from a link and it's saved on the job. When the work is done, the invoice goes out with a pay link.

The short version

The play-by-play

  1. 6:12 AM. The dispatcher's desk phone and cell ring at once: a truck hissing under the cab, another that won't start, a customer asking where the tech is.
  2. She calls around to find out who's closest. One call rings out, one goes to voicemail, and nobody can say which truck is nearest.
  3. The estimate waits on a callback while the tech waits on the shoulder, and the invoice goes out Friday, so the money waits too.
  4. MetaFleet puts everything dispatch needs on one board, from the first call to the paid invoice.
  5. Calls are recorded and transcribed. She types the call her way, and AI splits it into repair lines on a new service order.
  6. Rules rank the techs on who's on shift, skills, who's free, how far away they are and their workload, and the best fit is auto-assigned.
  7. AI explains why that tech came out on top. The dispatcher keeps the final say and can assign by hand.
  8. In the shop office, the tech's phone buzzes with the offer and a countdown. He accepts with one tap. If he doesn't, the offer goes to the next tech.
  9. The Command Center shows every truck and every job on one live map.
  10. The customer approves the estimate from a link, and the approval is saved on the job.
  11. When the job is done, the office sends the invoice right away. The tech's phone shows it approved and invoiced, and the customer gets it with a pay link.
  12. The phones are quiet, and the coffee's still hot.

See it on your own jobs.

On a demo we run your real calls through MetaFleet, from the first ring to the paid invoice. Already booked? Watch this first and bring your questions.

Book a demo
Next:02 Phone down. Back to work.

Demo data only. Coastline Mobile Diesel, Pacific Crest Logistics, Rosa Delgado and Marcus Reyes are made up for the video, and some screens are simplified.